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Clients will be billed per hour, in on-minute increments, for general and ongoing support. We keep detailed time reports, which are provided to all clients and accessible online via a private password protected account 24/7. No ongoing retainers or monthly minimums are required, though retainers are available upon request.
To ensure we work "on the same page" EA must receive a signed Work for Hire Agreement prior to work commencement. Please contact us to discuss your specific requirements and corresponding hourly rates.
All prices are quoted in US dollars.
Prepaid banks and monthly invoicing available.
All monthly invoices are automatically paid to credit card on file five days after invoicing.
Prepaid banks are non-refundable and expire one year after purchase.
Payments accepted in the form of Visa, MasterCard, Discover, AmEx, and bank account debits. See our Payment Center for details.
We are known for our reputation and and professionalism and are committed to complete customer satisfaction. If at any time you are not completely satisfied, we are dedicated to making it right. Our goal is 100% satisfaction. As a result, almost all new clients are direct referrals from existing satisfied clients. We invite you to contact us and see why!
Since Essential Admin provides non-tangible irrevocable goods we do not issue refunds for completed work, prepaid banks, or retainer fees, not including exceptions stated in the specific Work For Hire Agreement.
Refunds due to an error in billing will be immediately made to your credit / debit card. To avert fraud transactions, refunds are only issued back through the same payment process as the payment was made (i.e., if payment was made by Visa card, the refund can only be processed to same Visa card number).
Commitment To Quality:
EA is committed to complete customer satisfaction. We are here to make your job, your life, more manageable. If, at any time, you are not completely satisfied, please
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